Book Your Block
Revolutionizing Tournament and Event Accommodations

Providing a comprehensive solution for tournament and event accommodation management, Book Your Block has emerged as a game-changer in the field. The company primarily serves youth sports event organizers, handling the challenging task of arranging accommodations for a growing number of teams.

The services offered by Book Your Block include hotel sourcing, custom booking site development, group communication, customer service, and real-time digital reporting. Serving over 400 venues across the US, the firm has established itself as a data-driven organization that uses technology to enhance the event lodging process.

“With the evolution of our technology, large-scale tournament housing logistics and communications have advanced to a new level,” says Mark Shearer, CEO of Book Your Block. This turnkey solution removes the need for a fragmented approach to accommodations, creating a seamless experience for organizers, team leaders, and attendees.

The company’s efficient hotel sourcing, request for proposal (RFP), and contract process streamline the accommodation selection process. It ensures the lowest available rate for hotel rooms, ample inventory, and proximity to the event venue. Its user-friendly booking sites allow group leaders to compare hotels, select preferred options, reserve rooms without financial obligations, and communicate booking details to athlete families. Attendees have a simple pathway to secure bookings allowing them to stay in the same hotel to facilitate the interaction between families and players, fostering an experience that extends beyond the field.

In addition, Book Your Block employs a custom-built CRM system that delivers tailored communication to team leaders, providing easy access to lodging options for participants and their families. By using the intelligent data gathered, the platform monitors teams in the lodging cycle, supplying real-time information that enables policy enforcement and early identification of potential slippage. The firm’s system increases room reservations, helping hotels fill room block allocations and leading to event organizers maximizing bookings and rebates. This successful strategy allows event organizers and hoteliers to generate supplementary event revenue. The data collected by Book Your Block’s platform provides crucial insights into the economic impact that empowers event operators to position themselves favorably to receive municipal funding, sponsorship, and assistance in growing their events.

Book Your Block also prioritizes customer support, as evident through its online help center. The company invests in advanced technology for real-time monitoring of bookings and quick resolution of modifications or inquiries. It ensures group leader and guest satisfaction by providing round-the-clock access to information supported by customer service agents. The firm also offers insurance coverage for COVID-related scenarios, athlete injuries, and event cancellations. Continuous service improvements and expansions are enabled by incorporating client feedback into iterative development cycles.

A recent case that emphasizes the firm’s efficiency involved an event organizer in Delaware who faced issues with housing for 32 seasonal events from March to October. The organizer turned to Book Your Block after unsuccessful attempts to manage housing with another provider and then independently. Book Your Block impressed local hotels with face-to-face meetings, highlighting the business potential and demonstrating its booking system and communication initiatives. Consequently, the company secured contracts with 32 hotels offering 30,000+ room nights, a significant boost from the venue’s initial limited pool of hotel partners.

Owing to Shearer's extensive experience in sports facilities and club development, combined with his robust technical background, Book Your Block has positioned itself as a leading housing provider for tournaments. The company thrives on developing innovative technology solutions that make the lodging process efficient and seamless for event operators, teams, hotels, and guests, resulting in the firm’s rapid growth in the tournament sector.